Privacy Policy for Asphalt Lots VA - Parking Garage
Last Updated: September 17, 2025

Thank you for choosing Asphalt Lots VA - Parking Garage for your monthly and daily parking needs in Virginia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Virginia Consumer Data Protection Act (VCDPA).

1. Information We Collect
We collect information to provide and improve our parking services. The types of information we may collect include:

Personal Information:

Name, email address, phone number, and mailing address when you register for monthly parking, make a reservation, or contact us.
Payment information (e.g., credit/debit card details, billing address) to process payments for parking services.
Vehicle information (e.g., license plate number) for parking management and security purposes.
Non-Personal Information:

Device information (e.g., IP address, browser type, device type) collected automatically when you use our website or mobile application.
Usage data (e.g., pages visited, time spent on our site, parking frequency) to analyze and improve our services.
Data Collected at Facilities:

Surveillance footage or license plate recognition data for security and operational purposes at our parking lots.
We collect this information when you:

Visit our website or mobile application.
Register for or use our monthly or daily parking services.
Interact with our customer service team.
Enter or park at our facilities.
2. How We Use Your Information
We use your information to provide, manage, and enhance our parking services, including:

Processing parking reservations, payments, and monthly subscriptions.
Communicating with you about your account, parking details, or service updates.
Managing parking lot operations, such as assigning spaces or monitoring usage.
Ensuring the security of our facilities through surveillance or license plate recognition.
Conducting analytics to improve our services, website, and mobile application.
Sending marketing communications (e.g., promotions, updates) only with your explicit consent, which you may withdraw at any time.
We do not use your personal information for automated decision-making or profiling that produces legal or significant effects.

3. Sharing of Information
We may share your personal information only in the following circumstances:

Service Providers: With trusted third-party providers (e.g., payment processors, IT service providers, security vendors) who assist in delivering our services, subject to strict confidentiality agreements.
Legal Requirements: With law enforcement, government agencies, or other entities if required by law, to comply with legal processes, or to protect our rights, property, or safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, with appropriate safeguards.
We do not sell your personal information to third parties.

4. Data Security
We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption for payment data, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and avoid sharing sensitive information unnecessarily.

5. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, analytics tools) to enhance your experience and improve our services. Cookies help us:

Remember your preferences (e.g., login details, parking preferences).
Analyze website and app usage to optimize performance.
Deliver relevant advertisements (if you consent).
You can manage cookie preferences through your browser settings, but disabling cookies may limit some website or app functionality.

6. Third-Party Links
Our website or mobile application may contain links to third-party websites or services (e.g., payment gateways). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that a child under 13 has provided personal information, we will promptly delete it. Parents or guardians who believe their child has provided such information should contact us immediately.

8. Your Rights Under Virginia Law
As a Virginia resident, you have the following rights under the VCDPA:

Access: Request confirmation of whether we process your personal information and access a copy of it.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt out of targeted advertising, if applicable.
Non-Discrimination: We will not discriminate against you for exercising these rights.
To exercise these rights, please contact us using the details below. We will respond within 45 days, with a possible 45-day extension for complex requests.

9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

Account and payment data are retained for the duration of your relationship with us and as required by tax or legal requirements (typically 7 years).
Surveillance or license plate data is retained for a limited period (e.g., 30–90 days) unless needed for security or legal purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or through direct communication (e.g., email). The “Last Updated” date at the top indicates the latest revision.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: asphaltlotsva1@gmailcom
Phone: (888)441-7275
We encourage you to review this Privacy Policy regularly for updates.